What data do you collect and where is it stored?

Last updated: October 6, 2025

We are committed to the security and privacy of your data. This section provides an overview of the data we collect, how it's used, where it's stored, and the security measures we employ.

1. What Data Does caesr.ai Collect and Process?

We differentiate between the temporary data created during the automation process (Automation Content) and the persistent data required for account management and system optimization (User Profile Data).

Data Category	Data Type	Usage	Storage Location / Status
Automation Content	Screenshots, Message Threads, Chat Messages (via the application)	Sent encrypted to the inference engine for element location and automation execution.	Screenshots & Messages: Processed, but never stored on our servers. Deleted immediately after processing. Message Threads: Only stored locally on the End-Customer's device.
Personally Identifiable Information (PII)	Name, Email Address	Limited to these fields. Used solely for login, authentication, and communication.	Stored within the EU.
User Profile Data	Phone Numbers, Address, Order History, Application Usage Information	Required for service provision, billing, account authentication, and customer support.	Stored within the EU.
Tracking & Telemetry Data	Usage Information, movement profiles on websites, non-sensitive system data	Used for optimization of the system, fixing issues, and internal analytics. Sensitive data from Automation Content is not stored.	Stored in an aggregate or de-identified form within the EU.
De-Identified Data	Aggregated and anonymized usage data	Used to analyze system performance and improve the Service. Does not contain PII.	Stored indefinitely for product improvement.

2. Data Processing, Location, and Usage Policy

Where is my data stored and processed?

All data is processed inside the EU. This is a core commitment. Our primary subcontractors for hosting infrastructure (AWS / GCP) and customer data storage (MongoDB Atlas) are all located within the European Union.

Is my data used to train AI models?

No. We strictly do not use any customer data, including Automation Content (screenshots, messages) or User Profile Data, to train our AI models.

Why is my email address collected?

We store your email address for login and authentication purposes, which is necessary to identify you and grant you secure access to the service.

4. Data Retention Policy

How long do you keep my User Profile Data?

The duration for which we retain specific categories of User Profile Data is governed by operational necessity, legal requirements, and contractual obligations. Our detailed data retention policy is defined and governed by our Terms of Service (ToS).

5. Third-Party Processors (Subprocessors)

Do you share data with third parties?

We use a limited number of specialized subprocessors, primarily for core infrastructure (AWS, GCP, MongoDB Atlas, etc.). These services are necessary to provide the platform.

For a comprehensive and up-to-date list of all subprocessors who may process data on our behalf, please refer to our dedicated Subprocessor List document: trust.askui.com

6. Exercising Data Subject Rights (GDPR)

How can I exercise my rights over my personal data (e.g., Right to Access, Rectification, or Erasure)?

As a data subject under GDPR, you maintain all rights over your personal data. To ensure your request is handled securely and according to legal requirements, please submit a formal request via the privacy contact method specified in our official Privacy Policy. This ensures your identity is verified and that the request is addressed by the appropriate Data Protection personnel.